City/Gov/Community Offices
City/Gov/Community Offices is backordered and will ship as soon as it is back in stock.
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Custom/Non-Custom Orders & Shipping
Custom/Non-Custom Orders & Shipping
Once we get the approval for the artwork, our team will take 12–24 hours to work on the product. From there, shipping times depend on the method chosen. Standard (non-custom) orders typically arrive within 3–9 business days, while custom orders follow the same shipping timeframe once production is complete.
Care information
Care information
Pre-Clean
- Use a soft-bristled brush, microfiber cloth, or vacuum (on a low setting) to remove loose dust and debris.
Spot Test First
- Before cleaning the entire item, test a small hidden area with a mild soap and cold water solution to ensure colors, finishes, or materials are not affected.
Cleaning
- Fabric Items (e.g., banners, cloth backdrops): Machine wash on a gentle cycle using cold water and a mild detergent.
- Vinyl or Other Printed Surfaces: Wipe gently with a soft, damp cloth. Avoid soaking paper-based products.
Rinse (if applicable)
- For washable items, rinse thoroughly with clean water to remove any soap residue.
Drying
- Fabric: Air dry naturally or tumble dry on a low heat setting.
- Vinyl: Lay flat and allow to air dry. Keep out of direct sunlight while drying to avoid fading or warping.
Avoid Harsh Chemicals
- Do not use bleach, abrasive pads, or strong solvents, as these may cause permanent damage.
Removing Wrinkles
- Fabric: Iron on a low-to-medium heat setting. Use a protective cloth or paper layer to prevent scorching.
- Vinyl: Do not iron directly. For vinyl, you may use low heat with a protective layer if necessary. For paper, press under a heavy, flat object to smooth out bends.
City/Gov/Community Offices
City / Government / Community Offices Marketing Bundle
Promote. Inform. Represent. — All in One Bundle.
From city hall to public libraries, our City & Government Office Essentials Bundle is here to help your department stand out with professionalism and ease. This all-in-one set includes custom Roll-Up Banner Stands, Window Decals, and Flyers — everything you need for events, announcements, and daily visibility. Designed for durability, mobility, and high-impact messaging, this bundle is perfect for public engagement, community services, and city-wide branding.
What’s Included:
Roll-Up Banner Stands
- Waterproof, tear-resistant polypropylene fabric
- 600 DPI UV printing for vibrant, crisp graphics
- Lightweight, portable design with aluminum stand
- Optional carry bag for easy transport
- Easy to personalize with online templates or your own design
Window Decals
- Bold 720 DPI printing with vibrant, lasting colors
- Made from durable white opaque vinyl
- Flash-cut finish for clean edges and precise fit
- Peel-and-stick install with optional squeegee tool
- Fully customizable templates or upload your own graphics
Flyers
- Multiple paper options: glossy, matte, and eco-friendly
- Writable and print-friendly surfaces
- Double- or single-sided layouts
- Available in various sizes and quantities
- Sustainable materials for environmentally conscious printing
Perfect For:
- City & Municipal Offices
- Libraries, Community Centers, Public Health Departments
- Local Events, Voter Registration, Workshops, Town Halls
- Government Campaigns & Informational Displays
Why Bundle?
Get polished, professional visuals with consistent branding, ready-to-use print solutions, and bulk pricing that saves city budgets, perfect for outreach, events, or internal communications.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Frequently Asked Q & A's
Shipping
How long does it take to receive my custom order?
How long does it take to receive my custom order?
Our team will begin production within 12–24 hours once the artwork is approved. After that, delivery time depends on the shipping method selected, which typically ranges from three to nine business days depending on your location.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
I only received a part of my order, where is the rest?
I only received a part of my order, where is the rest?
There is a possibility that your order may arrive in multiple containers, since different materials mean we can’t always pack all items together. If you need help locating an additional package, please reach out to our customer service team (hello.graphicjoy@gmail.com).
Can I change my shipping address once I place my order?
Can I change my shipping address once I place my order?
Once the order is packed, you cannot make changes to the delivery address. You can only modify the delivery address while the order is still in the packaging process. If you need assistance with this, please contact our customer support team (hello.graphicjoy@gmail.com).
Returns and Refunds
How do I request a refund or replacement?
How do I request a refund or replacement?
- Notify Us within the Return Window (3 Days): If you have an issue with any custom, non-custom, or closeout product, please raise a ticket under "My Account" and include image proof along with a description of the issue.
- Review Process: Our team will review your case within 12 hours and provide a refund, replacement, or other appropriate resolution, as applicable.
- Condition for Returns: Please ensure the product is in its original, unused condition when returned.
- Please note: The final decision regarding a replacement, refund, or other resolution will be made by Graphic Joy. However, we are committed to ensuring a fair and satisfactory outcome for our customers.
What makes my product eligible for a refund or replacement?
What makes my product eligible for a refund or replacement?
For Non-Custom Products
- Refunds or replacements are available only if items are damaged in transit, defective, lost during shipping, or substantially different from the original order.
- Graphic Joy will make the final decision on whether to provide a replacement or refund, but we are committed to ensuring a fair and satisfactory resolution.
For Custom Products
- Eligible for replacements only, not refunds.
- Items can be replaced if they arrive damaged, defective, lost during shipping, or with an error in printing/customization (e.g., incorrect spelling, design, or size).
- Exclusions: Minor variations in color, texture, or size due to screen settings or handmade nature, as well as personalization mistakes made by the customer, are not eligible. Please double-check all customization details before submitting your order.
For Close-Out Products
- Eligible for replacements only, no refunds.
- Items can be replaced if they arrive damaged, defective, lost during shipping, or with an error in customization.
What is Graphic Joy's commitment to quality?
What is Graphic Joy's commitment to quality?
We truly care about delivering top-quality products to you. Each item is carefully inspected to ensure it’s in perfect condition before it reaches you. If, in the rare event, something isn’t right, we’re here to help. We accept returns on eligible items within 3 days of delivery, following the terms outlined above.
